Privacy Policy

This policy explains what data Sigryl collects, why we collect it, how we share it, and the rights available to you.

Last Updated: February 15, 2026

Effective Date

This Privacy Policy is effective as of February 15, 2026.

Scope

This Privacy Policy applies to the Sigryl website and services, including our hosted status page and incident communication platform. Sigryl is operated by RSTJ Tools, LLC (doing business as Sigryl).

Information We Collect

We may collect the following categories of information:

  • Account and profile details, including data provided directly by you and through authentication providers.
  • Billing and subscription metadata from payment processors such as Stripe. Sigryl does not store full payment card numbers.
  • Service usage data, including status pages, components, incidents, monitors, and subscriber activity.
  • Communications and support information you send to us, including by email.
  • Technical information such as IP address, logs, device and browser characteristics, and essential cookies/session identifiers.

How We Use Information

We use personal information to:

  • Provide, operate, and maintain the Sigryl service.
  • Process subscriptions, account transactions, and related service communications.
  • Deliver transactional messages such as account notices and incident notifications.
  • Provide customer support, troubleshoot issues, and improve service performance.
  • Detect and prevent abuse, fraud, and security threats, and comply with legal obligations.

How We Share Information

We share personal information with service providers and processors only as needed to run Sigryl (for example, hosting, authentication, billing, messaging, and infrastructure services).

We may also disclose information to comply with law, enforce rights, respond to lawful requests, or protect safety and security. If RSTJ Tools, LLC is involved in a merger, acquisition, financing, or asset sale, information may be transferred as part of that transaction.

Sigryl does not sell personal information in the ordinary meaning of "sell."

Role of the Parties

For account, billing, and site administration data, RSTJ Tools, LLC is generally the data controller. For data that customers choose to upload and publish through Sigryl (for example, subscriber lists and incident communications), customers are generally controllers and Sigryl acts as a processor/service provider.

Customers are responsible for determining whether they have a lawful basis to collect and use personal information they submit to Sigryl.

Data Retention

We retain personal information for as long as needed to provide the service, maintain legitimate business records, resolve disputes, enforce agreements, and comply with legal, accounting, tax, and security obligations. When information is no longer needed, we delete or anonymize it as appropriate.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Processing Addendum

Customers that require a data processing addendum (DPA) can request one by contacting hello@sigryl.com.

Your Privacy Rights

Depending on your location, you may have rights to request access, correction, deletion, portability, or restriction/objection to certain processing of personal information.

U.S. state residents may submit privacy requests by emailing hello@sigryl.com. If we deny a request, you may appeal by replying to our decision email or contacting us at the same address with "Privacy Appeal" in the subject line.

We may need to verify your identity before processing a request. Where required by law, we respond within the applicable timeframe, typically within 45 days for U.S. state privacy requests.

Children's Privacy

Sigryl is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

International Transfers

Sigryl may process and store information in the United States and other jurisdictions where our service providers operate. When required, we use appropriate safeguards for cross-border data transfers.

Cookies and Similar Tech

We use essential and functional cookies (and similar technologies) for authentication, session management, security, and core site operation.

As of the effective date above, Sigryl does not use advertising cookies and does not run third-party behavioral advertising trackers on the primary product experience.

Do Not Track and Global Privacy Control

Some browsers transmit "Do Not Track" signals. There is no universal standard for interpreting those signals, so our systems may not respond to them in every context. Where legally required, we honor valid Global Privacy Control signals as opt-out requests for browser-specific activity.

Sensitive Data

Sigryl is not intended for storing sensitive personal information such as government identifiers, financial account numbers, health data, or similar regulated categories unless explicitly supported under a written agreement.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the revised policy with an updated effective date and provide additional notice when required.

Contact

Questions or privacy requests can be sent to hello@sigryl.com.